Disability Complaint Procedure

The University is committed to ensuring that disabled students, employees and visitors are able to take part in, and benefit from, the whole range of programs, services, and activities offered by the University. The University continues to modify its facilities, programs, policies, or practices, as necessary, to ensure such access is provided.

UCOP PACAOS 140 (Nondiscrimination on the Basis of Disability), section 149, requires that UCB adopt and publish a procedure to assure the prompt and equitable resolution of disability complaints. The purpose of this procedure is to resolve as promptly as possible any problems, complaints, or conflicts related to the University’s disability compliance without the need for the complainant to resort to other remedies available under the law.

Note:

A student disability complaint outcome will not alter academic grades or findings regarding academic matters. Outcomes can be referenced or submitted within the academic grade appeal process required to alter grades.

Disability Compliant Procedure

• If you think you have been harassed or discriminated against based on a protected identity (including disability) you can file a complaint with the Office for Prevention of Harrassment & Discrimination ('OPHD'). OPHD is the entity that conducts formal investigations on the UC Berkeley campus. Formal investigations are conducted pursuant to the UCOP Anti-Discrimination Policy. 

• You can also seek other forms of help through the Office of Disability Access and Compliance, (‘DAC’) at any time, specifically: 

• Barrier Reports: a person who has discovered a disability barrier in the physical environment may report it to DAC. The DAC staff will engage the reporting individual and campus partners to remove the barrier. Digital barriers should be reported directly to the Digital Accessibility Program

• Reviews: a person who believes they have been denied a reasonable disability accommodation or modification by a campus department should exhaust any internal departmental process in place to resolve the matter. If there is no such process, or if the person believes the process produced an incorrect outcome, they may request a review by the ADA Compliance Officer. A written decision in response to the request for review will be issued within 30 days.

• Informal Resolution: a person who wants assistance to resolve a disagreement with a university employee or department about disability rights or responsibilities can request and receive such assistance from DAC.

• Issue of Concern: a person who does not wish to pursue any of the options listed above may still lodge with DAC a concern they have related to possible disability discrimination. 

• If you have any questions regarding this procedure and the listed options, please contact Steve Johnston

• The University’s designated ADA/Section 504 Compliance Officer's name, office address and telephone number are:

  Ella Callow, JD

  desk: (510) 664-4012 | cell: (510) 603-1481
  615D University Hall, UC Berkeley
  Berkeley, CA 94720

• If you report a complaint to DAC that we believe may consitute a violation of the Anti-Discrimination Policy we will also notify OPHD.
• UC Berkeley will provide disabled people with reasonable accommodations, if needed, to participate in any of the processes included here. Examples include, but are not limited to, providing interpreters for Deaf people, providing audio files or materials in large-print or Braille for Blind people, or assuring a barrier-free location for meetings.
• The availability and use of this procedure does not prevent a person from filing a complaint of discrimination on the basis of disability with the U. S. Department of Education’s Office of Civil Rights.